Voor ons
is het belangrijk dat eenieder die met ons op vakantie gaat,
een fantastische tijd heeft beleefd en een geweldige
herinnering overhoudt. Daarom vragen wij een een ogenblik
van uw tijd, om ons te laten weten hoe u Kozak Travel heeft
ervaren. U kunt ons daardoor helpen de informatie en service
voor u te verbeteren. Natuurlijk behandelen wij de door u
verstrekte gegevens met de nodige voorzichtigheid en
schenden wij uw privacy niet! Vanwege de verwerking van uw
antwoorden zijn de vragen in het Engels,
maar u mag in het Hollands antwoorden indien u dit wenst.
Zoals u weet proberen wij de kosten laag te houden. Op deze
manier hoeven wij die niet aan u door te berekenen!
Mogen
wij u alvast hartelijk bedanken voor uw medewerking?
Het
Kozak Travel Team.
O
ver
all
1.What
did you book?
Destination?
Date of
departure
2. Did
you use the services of Kozak Travel before?
3. Why
was Kozak Travel your choice?
4. Did
you look at the tours of our concurrent?
Yes by:
No
5. Did
you book direct at Kozak Travel or thru an office?
How did
you make your bookings?
6. In
what month did you make your bookings?
How do
you think about the way we did help you?
The
adviser of your travel?
The
letter with our offer to you?
The
letter about the conformation of your bookings?
Administrative details?
Website
8. What
do you think about our website?
What was
your first impression?
Could
you find everything you wanted to see easily?
Is there
an of information?
Are
there anof possibilities for travelling?
Travel documents
9. Did
you receive all documents in time?
10. What
do you think of:
Was all
very clear for you?
Was
there anof travel information?
Transport
11. What
do you think of:
Comfort
of the bus during excursions?
How was
the driver driving?
How was
the service of the driver?
How did
the tour director / translator do her/his work?
Could
she/he tell you an of of Crimea?
Accommodation
12.What
do you think of your accommodation in Sevastopol?
The
facilities
The
service
Breakfast
Situated
Overall
13. What
do you think of your accommodation in Yalta?
The
facilities
The
service
Breakfast
Situated
Overall
Excursions
14. What
do you think of:
The
amount of excursions?
The
total program?
The
tour-directors
The
local guides?
15.
Where there facultative excursions?
Witch
one was the best that you did join?
Witch
one was the worst?
Points
16. If
you may grade the whole holiday, what would this be?
Extra
17. You
are?
18. Your
age?
19. How
many times did you visit Europe before?
20. What
kind of holiday you book normally?
21. What
kind of transportation you use for a holiday?
22. Do
you use internet to book your holiday usually?
When we forgot
something, please tell us
Wij willen u hartelijk
danken voor uw medewerking, om onze service beter, beter
en de beste te maken.
Indien u dit formulier
persoonlijk wilt maken, mag u hier uw naam invullen:
